Play Responsibly, Stay in Control

Set Your Own Limits

Deposit limits let you cap how much you can add daily, weekly or monthly. You can also set a loss limit or a session time limit. To request any of these, go to your account settings or contact support. A tighter limit applies immediately; a looser one takes effect only after a cooling-off period of several days. Reality-check reminders are another tool. They pop up during a session to show how long you have been playing and how much you have spent. You can set them in the lobby. Using these tools does not mean you have a problem – it means you are in charge of your money and your time.

The Money Facts

Gambling is entertainment that costs money. It is not a way to earn income or solve financial problems. The odds always favour the operator over any long run. No system, streak or staking plan changes that basic fact. Treat every bet as the price of the experience, not as an investment. Ringgit deposited through Touch 'n Go, GrabPay, Boost, DuitNow, FPX, or bank transfer should be money you can afford to lose. Once it is spent, it is gone. If you find yourself thinking of gambling as a way to make ends meet, stop and talk to someone. The platform wants you to enjoy the game, not risk your life.

Taking a Break or Leaving

A cooling-off period pauses your account for a short time, such as a day or a week. It gives you space to step back without losing your settings. Request it from your account page or support. During a cooling-off period you cannot log in, but the account remains open. Self-exclusion closes your account for a fixed term – months or years – and cannot be lifted early. This is a serious step. To start it, write to support and state how long you want. The platform will block all access, including any new accounts you try to open. Keep a copy of your request.

Where to Get Help

Start by telling one person you trust. That is usually the hardest step and the most important one. A doctor or a licensed counsellor can help without judgment. There are also free, confidential organisations that exist internationally. Search online for Gamblers Anonymous, GamCare or Gambling Therapy by name. Do not rely on a number or link you see on this page – wrong details can send you nowhere. Instead, open a search engine and type the organisation name yourself. Help is available in English and Bahasa Malaysia through these services. You do not have to figure this out alone.

Spotting a Problem: Check Yourself

Have you ever chased losses, betting more to try to win back what you lost? Have you borrowed money, sold something, or used money meant for bills to play? Do you hide how much you play or lie about it? Each yes is a warning sign worth taking seriously. Do you play to escape worry, boredom or anger? Do you need larger bets to feel the same thrill? Have you missed work, lost sleep, or skipped time with family because of gambling? If any of these feel true, it does not mean you are a bad person – it means it is time to talk to someone.

Protecting Minors

This site is for players aged 18 and above only. If you share a computer or device with anyone under 18, take steps to block access. Filtering software is available for free or a small fee and can be installed on any computer, phone or tablet. It stops gambling sites from loading. Also consider setting a password on your account that only you know. Keep your login details private. If a minor has used your account, contact support immediately. It is your responsibility to keep gambling away from children.

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